FAQ

Check out our 'learn more' page for detailed information about how Pay with a Tweet works.

What can I use Pay with a Tweet for?

Pay with a Tweet can be used for an endless variety of content. In general, anything that can be linked to, can be sold with a tweet/post. Audio, Video, Coupons, and Documents are no problem. If you are unsure if your content/product is compatible with Pay with a Tweet simply write us a quick e-mail and we will let you know right away! Our e-mail is: support@paywithatweet.com.

How do I create a new campaign?

Click 'here' or on “New Campaign” at the top left of any Pay with a Tweet website and you will be directed to the create campaign page. Then just simply follow the instructions. If you are not sure how to fill out the form, please click on the small blue “i” on the right side of each input field. These buttons provide you with additional information about that particular field.

How can I link my content?

It is very easy to upload your content and link to it. You can upload your product either on your own server, or simply upload to any cloud service. The majority of the cloud services in their basic version are free. An example of such a free cloud service is DropBox. For detailed instructions on how to upload and link to content via DropBox click here( https://www.dropbox.com/help/167)

Can I create multiple campaigns?

You can create as many campaigns as you want. However, there are limits on how many campaigns you can have depending on your chosen Pay with a Tweet version. If you want more than 2 campaigns, you can subscribe to premium and create up to 25 campaigns. If you want more than 25 campaigns, just subscribe to business.

What does “activate” button mean?

Activating your button means that you have successfully created your campaign and have finished with any changes. Some aspects of your campaign such as the tweet-text, website-URL and content name can be always customized. Otherwise after the creation of your campaign, it is not possible to make any changes with the download-URL. In order to customize your campaign click on 'campaigns’ at the top right corner. There select the campaign you wish to customize and this will lead you to your “campaign overview”. Once you are here you can change other aspects such as the ‘white-label’ customization. For more information about white-label please click ‘here’.

How do I turn off advertisments for my users?

If you do not want advertisements in your payment process, subscribe to a premium or business version.

How much does Pay with a Tweet cost?

The basic version of Pay with a Tweet is free. If you are interested in more features such as statistics, white-label or API, please click here to find out more.

How do I pay for an suscription?

First you have to click on ‘Versions & Pricing’ at the top of the page in the navigation bar. Then scroll-down to the bottom of the page, where you can choose between the Premium and the Business version. The table shows the different features of each version.

Once you have decided, which version is best for your click on ‘subscribe now’. This will direct you to the billing address page. If you have not provided us with your billing address yet then please do so now, otherwise press next.

You will now see an ‘order overview’ page, which summarizes all the costs and billing information. Once you confirm this information, you click on ‘checkout with PayPal’ button, which will direct you to PayPal.

On the PayPal page follows the instructions. At the end of the PayPal process you will be asked to confirm your purchase once again. Please be aware that at this point you still won’t have subscribed to Pay with a Tweet yet. After confirming with PayPal you will be direct back to Pay with a Tweet and asked for a final confirmation, which will book the subscription for you.

Once the payment has been successful you will be direct to a confirmation page that will summarize your purchase.

What payment methods do you offer?

We currently only support PayPal, but we are planning to integrate more payment methods in the near future.

How can I give away a coupon?

To promote a website or coupon you first need to create a landing page for your campaign. This landing page should only be accessible through the Pay with a Tweet button and not via your website. This is to ensure that only those users can access the coupon or website, who posted through Pay with a Tweet. Once you have created a landing page, create a new campaign with Pay with a Tweet. In the Content URL input field you then paste the URL of the landing page, which you created. After that you just have to embed the Pay with a Tweet button into your website and you are all set.

How can I change the design or text of my Pay with a Tweet campaign button?

You can change the wording and design of your button. For that you have to click on „Campaigns“ and then select the campaign that you want to edit. This will lead you to the ‚campaign overview’. Once you are here, you can start with your customization by clicking on 'Customize Button'.As a Free user you cannot customize your campaign button. If you want to have this feature, please subscribe to Premium or Business.

What is the campaign dialog?

The campaign dialog is the website of the payment process. The payment process is where users pay with a social post for your content. There are nine languages available for the dialog: English, French, German, Italian, Polish, Portuguese, Russian and Spanish.

You can also customize the dialog to fit your brand/CI. To learn more about dialog customizing please click ‘here’

How do I change the design of the campaign dialog?

You can change part of the wording and design of the dialog. For that you have to click on 'Campaigns’ and select the campaign that you want to edit. This will lead you to the “campaign overview. Once you are here, you can start with your customization by clicking on 'Customize Dialog’. As a Free user you cannot customize your campaign dialog. If you want to have this feature, please subscribe to Premium or Business

How do I access statistics?

You can access your statistics by clicking on "Statistics" in the upper right hand corner after having logged in. The statistics show you general information about impressions clicks and downloads as well as other relevant data. To find out more about the statistics dashboard please click here.

As a Free user you do not have access to statistics. If you want to have this feature, please subscribe to Premium or Business.

How often do the statistics get updated?

You should be able to access the statistics for your button latest after 48h. In order to see the live and exact posts number as well as the last posted date of your campaign; please click on “campaigns” and see it on the right side of the campaign name under “statistics”.

I cannot see 'views' in my statistics

If you only use the link and do not integrate the button onto your website, you will not see views in your campaign statistics.

What do the “total posts”’ in “Campaigns” mean?

‘Total posts’ shows you the live and exact post number of posts for your campaign. Therefore this number is independent from the statistics dashboard.

I cannot log in correctly

Please make sure the spelling of your e-mail and password is correct. Otherwise please contact as at support@paywithatweet.com.

I forgot my password

First click on 'sign in' and then click on 'forgot password' or simply click 'here'. You will then receive an e-mail. Please follow the instructions in that e-mail.

How can I avoid duplicates by the same user?

When a user pays for content with a tweet or post, you can recognize the user and save their identification. From then onwards, you will know when this user uses any of your Pay with a Tweet campaigns. Recognizing a user allows you to limit the number of times that a user can access the same, or any of your Pay with a Tweet campaigns. In addition, if for example, you are giving out serial keys for a post, the user will be shown with the same serial key when he/she pays. The same goes for coupons, gift cards and so forth. This can be possible, if you have the business subscription.

For more system option and security please look at the API documentation.

Where do I find my API credentials?

To find your API credentials first click on “Campaigns” in the upper right hand corner after having logged in. Then click on any campaign, which will lead you to the “Campaign Overview” page. Once there, click on “API Details” to view your API credentials.

What if my country is not listed in the billing information?

If your country is not listed in the billing information then we cannot offer you Pay with a Tweet Premium/Business.

What language does Pay with a Tweet support?

At the moment the Pay with a Tweet website is available in English, German and Spanish.

The payment page for the users, on which they pay for your content with a social post are available in English, French, German, Italian, Polish, Portuguese, Russian and Spanish.

Which social networks can be used for paying?

Any of the following social networks can be used for Pay with a Tweet:

Facebook, Twitter, Lindkedin, Vkontakte, Xing and Google+.

As a publisher you are able to choose which social networks users can pay with.

Which social networks can Users pay with

Users can pay with all available social networks that publishers allow in their campaigns. To see a full list of the social networks that are available please click "here".